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Rebates

Who to contact about rebates

The NSW Government funds rebate programs for electricity, gas and water customers. You can apply for the following rebates through your electricity or water supplier. You may need to reapply for these rebates periodically, and always reapply if you move address.

If you are billed by an onseller, you may still be eligible for a rebate through the electricity supplier in your area. Apply for the rebate through the local supplier, or contact us for more information.

If you are not satisfied with how your supplier has applied your rebate, you contact us for help.

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NSW pensioner energy rebate

The NSW Government has announced an increase to the energy rebate commencing 1 July 2010 (it will rise to $145 per year) and an extension of the rebate to all electricity account holders who hold a Commonwealth Health Care Card. Information about the rebate is available on Industry & Investment website.

To apply for a rebate, contact your electricity supplier.

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Federal government Utiities Allowance

The Utilities Allowance is a federal government allowance designed to help pensioners meet the costs of regular bills such as gas, electricity and water.

It is a non taxable payment and it is not subject to an income or assets test. It is available to people residing in Australia who receive the age pension, Mature Age Allowance (MAA), Partner Allowance (PA) or Widow Allowance (WA).

For new applicants, qualification is determined on 20 March and 20 September each year and payable every March and September thereafter.

For more information phone Centrelink on 13 2300 or visit www.centrelink.gov.au

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Life Support Rebate

If you require medical equipment in your home to sustain your life, such as a kidney dialysis machine or respirator/ventilator, you may be entitled to a rebate on your electricity bill.

The amount of the rebate depends upon the type of life support machine you require and is a flat rate for each type of machine. The life support rebate is additional to any pensioner rebate to which you may be entitled.

To apply for the rebate, or for further information contact your electricity company.

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Water rebates

Some water suppliers (Sydney Water, Hunter Water, Country Water) provide a range of rebates including pensioner rebates on water and sewerage charges.

Sydney Water and Hunter Water also provide rebates to customers who use water in life sustaining equipment such as kidney dialysis machines.

Conditions vary - contact your water company for more information.

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