Rebates

NSW Government Rebates

The NSW Government funds a number of rebate programs for electricity and gas customers. For detailed information on rebate eligibility, follows the links below to Industry & Investment NSW website:

You can apply for the rebates through your electricity supplier.

Important things to note:

  • You may need to reapply for these rebates periodically.
  • Generally, the energy, life support and medical rebates are not backdated.
  • If your household is registered as using a life support system, you cannot be disconnected.
  • If you move address or switch retailers, make sure that the rebate has been applied to your new account.
  • The energy rebate is available to long-term residents in caravan or residential parks.

If you are not satisfied with how your supplier has applied your rebate, you contact EWON for help.

Federal Government Utilities Allowance

The Utilities Allowance is a federal government allowance designed to help pensioners meet the costs of regular bills such as gas, electricity and water. It is a non taxable payment and it is not subject to an income or assets test. It is available to people residing in Australia who receive the age pension, Mature Age Allowance (MAA), Partner Allowance (PA) or Widow Allowance (WA).

For new applicants, qualification is determined on 20 March and 20 September each year and payable every March and September thereafter. For more information contact Centrelink.

Water rebates

Some water suppliers (Sydney Water, Hunter Water, Country Energy, Shoalhaven Water) provide a range of rebates including pensioner rebates on water and sewerage charges.Sydney Water and Hunter Water also provide rebates to customers who use water in life sustaining equipment such as kidney dialysis machines. Conditions vary so contact your water supplier for more information.


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