Consumer information

ACCC – Australian Competition and Consumer Commission
The ACCC works to ensure that individuals and businesses comply with the Commonwealth competition, fair trading and consumer protection laws.

AER – Australian Energy Regulator
The AER is funded by the Commonwealth, with staff, resources and facilities, provided from the ACCC. Its functions include setting the prices charged for using energy networks to transport energy to customers..

Choice - Australian Consumers Association
A not-for-profit organisation which researches and campaigns on behalf of consumer.

Complaintline - an index of Australian dispute resolution agencies
A directory of complaints bodies in Australia.

Do Not Call Register
A register for consumers who do not want to receive unsolicited telemarketing. Note: registering your number will not stop all telemarketing calls (there are some exemptions) and it may take up to 30 days to process.

Independent Pricing & Regulatory Tribunal (IPART)
IPART's role is to review prices for electricity, gas and water in NSW. IPART also provides an independent energy offer comparator.

Information and Privacy Commission
The IPC provides support to the people of NSW by helping them access information and protect their privacy.

LivingGreener
Information, tips and resources to help you achieve a sustainable lifestyle.

MoneySmart
MoneySmart is an initiative of the Australian Securities & Investments Commission. This site offers tips and tools to help you make the most of your money.

NABERS Home
Free online energy & water efficiency rating service.

NSW Civil and Administrative Tribunal (NCAT)
NCAT provides a single gateway for tribunal services in NSW.

Water for Life
Water saving information for consumers.

Your Home
A suite of consumer and technical guide materials and tools developed to encourage the design, construction or renovation of homes to be comfortable, healthy and more environmentally sustainable.


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Freecall1800 246 545

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