Electricity suppliers
It is a condition of license that all electricity providers who supply small retail customers in New South Wales are members of EWON. You can make a complaint to EWON about any of our members.
Important information:
- Choosing a retailer: In NSW you can buy your electricity from the Standard Electricity Retailer for your area, or take up negotiated contract with a licensed retailer. Note that a retailer doesn't have to offer you a contract or they may not retail in your area.
- Standard Electricity Retailers: If you don't enter into a negotiated contract your electricity will be supplied by one of the Standard Electricity Retailers under a regulated tariff. To find the standard retailer for your area visit www.ipart.nsw.gov.au
- Electricity distributors: Distributors are responsible for reading your meter and maintaining network assets. There are three distributors in NSW with designated network areas: Ausgrid, Endeavour Energy and Essential Energy.
The Independent Pricing and Regulatory Tribunal (IPART) oversees the licensing, pricing and compliance of electricity suppliers in NSW.
Links to electricity retailers
= Electricity retailer 
= Gas retailer
Links to electricity distributors
= Electricity distributor 
= Water distributor/retailer
| Company | Service provided in NSW |
|---|---|
| Ausgrid (formerly EnergyAustralia Network) | |
| Endeavour Energy (formerly Integral Energy Network) | |
| Essential Energy (formerly Country Energy Network) | |
| TransGrid | NSW electricity transmission |
Do you have a dispute with a Gas, Water or Electricity supplier?
Freecall1800 246 545
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