Complaint forms

• Complaint form for customers
• Complaint form for advocates (use this form if you are making a complaint on behalf of another person)

You can contact us about any NSW gas or electricity supplier. Depending where you live, we may also be able to help if you have a water complaint. You should try to sort out the problem with your supplier before contacting EWON.

If you prefer, you can phone us on freecall 1800 246 545 or visit us in person (to arrange this please contact us). EWON's services are free.

For more information on how we can help you with your complaint or enquiry, please see:

• Types of complaints
• Tips for making a complaint to EWON
• Complaint investigation