Policy and research

EWON is committed to working with utilities, regulators, government and community agencies to identify and address systemic issues which impact negatively on customers.

• Submissions
  • 2008
  • 2007
  • Archive (2004-2006)
• Memorandum of Understanding (MOU)
  • MOU with NSW Ombudsman June 2006 [PDF]
  • MOU with IPART July 2005 [PDF]

2008 Submissions

Current submissions	Date
Ministerial Council on Energy Standing Committee of Officials' National Framework for Regulating Electricity and Gas (Energy) Distribution and Retail Services to Customers - Policy Response Paper, June 2008	July 2008
ANZEWON submission to the Ministerial Council on Energy Standing Committee of Officials' National Framework for Regulating Electricity and Gas (Energy) Distribution and Retail Services to Customers - Policy Response Paper, June 2008	July 2008
ANZEWON submissions on the consultation paper, Approval of a Joint Electricity and Gas Complaints Resolution Scheme (NZ) (May 2008): ANZEWON response 1 (letter) ANZEWON response 2 (appendix) ANZEWON response 2 (table)	May 2008
ANZEWON submission on the MCE's April 2008 Cost-Benefit Analysis of Options for a National Smart Meter Roll-Out (Phase Two – Regional and Detailed Analyses): Regulatory Impact Statement (May 2008)	May 2008
ANZEWON comments on the AER's proposed Electricity distribution network service providers: Service target performance incentive scheme (May 2008)	May 2008
Review of prices for Sydney Water Corporation’s water, sewerage, stormwater and other services: Draft Report and Draft Determination (March 2008)	April 2008
ANZEWON submission to National Framework Energy Community Service Obligations	March 2008
ANZEWON submission to Productivity Commission’s Review of Australia’s Consumer Policy Framework: Draft Report (November 2007)	February 2008

2007 Submissions

Current submissions	Date
Residential Tenancy Law Reform: A New Direction	December 2007
Response to IPART's Review of the last resort supply fee for small retail customers (electricity): Draft Report	November 2007
Response to the Ministerial Council on Energy's Cost Benefit Analysis of Smart Metering and Direct Load Control: Phase 1	September 2007
Response to the Independent Pricing and Regulatory Tribunal's Review of the last resort supply fee for small retail electricity customers: Issues Paper, August 2007	September 2007
Water Industry Competition Act 2006 Regulations Consultation Paper	August 2007
GridX Power Pty Ltd retailer supplier licence application: electricity licensing consultation paper	May 2007
ANZEWON submission to the Productivity Commission’s review of Australia’s consumer policy framework	May 2007
Ministerial Council on Energy Retail Policy Working Group’s National Framework for Distribution and Retail Regulation Supplementary Working Paper	May 2007
IPART’s review of regulated gas retail pricing for 2007/2008 to 2009/2010	May 2007
Review of DEUS Developer Charges Guidelines for Water Supply, Sewerage and Stormwater	May 2007
IPART’s Draft Report and Draft Determination No 1, 2007: Promoting retail competition and investment in the NSW electricity industry - Regulated electricity retail tariffs and charges for small customers 2007 to 2010	May 2007
Ministerial Council on Energy Retail Policy Working Group's National Framework for Distribution and Retail Regulation Working Paper 4	March 2007
Australian Law Reform Commission's Issues Paper 32: Review of Privacy - Credit Reporting Provisions	March 2007
Ministerial Council on Energy Retail Policy Working Group's National Framework for Distribution and Retail Regulation Working Paper 3	February 2007
Ministerial Council on Energy Retail Policy Working Group's National Framework for Distribution and Retail Regulation Working Paper 2	January 2007

Archive

Submissions 2006	Date
Response to Retail Policy Working Group, National Framework for Distribution and Retail Regulation Working Paper 1	December 2006
Form of Regulation for Small Retail Gas Customers	October 2006
Consultation Draft of the Water Industry Competition Bill	October 2006
Comments on a proposed AEMC rule change	October 2006
Inquiry into Unfair Terms in Consumer Contracts	October 2006
Review of Regulated Retail Tariffs and Charges for Electricity 2007-2010	October 2006
Draft Electricity Supply (General) Amendment (Renewable Energy Sources) Regulation	September 2006
Industry Standard for the Making of Telemarketing Calls Discussion Paper	September 2006
IPART Investigation into Improving Regulatory Efficiency	August 2006
Change of User on Move-In: Proposed amendment to the Gas Retail Market Business Rules	August 2006
Consultation Paper: Creating a dynamic and competitive metropolitan water industry	June 2006
National Energy Retail Performance Indicators	April 2006
Queensland Electricity Full Retail Competition Proposed Policy Positions Consultation Paper	March 2006
Implementation of the 10% Green Power policy announcement in the NSW Greenhouse Plan	February 2006
National Framework for Energy Distribution and Retail Regulation	January 2006

Submissions 2005	Date
Proposed Framework Schedule for Transfer of Distribution and Retail Functions	November 2005
Move In / Move out Licence Obligations Issues Paper	September 2005
Draft Code of Practice - Service and Installation Rules of New South Wales	August 2005
Residential Tenancy Law Reform Options Paper	August 2005
Review of Financial Aspects of the Ambulance Service	June 2005
Water and Wastewater Service Provision in the Greater Sydney Region	June 2005
EnergyAustralia Network Public Consultation New Network Prices	April 2005
New South Wales Government Energy Directions Green Paper	February 2005

Submissions 2004	Date
Review of Arrangements for Guaranteed Customer Service Standards Issues Paper	December 2004
Review of Metropolitan Water Agency Prices Issues Paper	December 2004
Inquiry into the Economic and Environmental Potential Offered by Energy Efficiency	November 2004
Water Demand and Supply Balance	November 2004
National Framework MCE	October 2004
Electricity Regulated Retail Tariffs to 2007	May 2004
Improving User Participation in the Australian Market	April 2004
Additional comments on Network Pricing	April 2004
Electricity Distribution Pricing 2004/05 - 2008/09	March 2004
End of Term review of Sydney Water Corporation's Operating Licence	February 2004
Review into Regulated Retail Tariffs	February 2004