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Careers at EWON

EWON aims to provide high quality, independent dispute resolution and to help raise customer services standards in the NSW energy and water industries.

Working in an ombudsman scheme provides a unique career experience for people with a strong customer service orientation, who are looking to be part of a great team doing rewarding and valuable work.  There is a wide range of roles including Dispute Resolution, Policy, Community Engagement, Stakeholder Engagement and Corporate Services  (Finance, IT, Administration), HR and Communications.

EWON is a values based organisation where our values and supporting behaviours are important to us and guide the way we work with our customers, within our teams and with others:

  • Service Excellence
  • Social Justice
  • Integrity
  • Independence
  • Respect
  • One Team

Our People Commitments

We are focussed on building a workplace where our people are proud to work for EWON, are highly engaged, know they are doing valuable work and are able to perform at their best. EWON is committed to achieve this through:

  • Ongoing professional development of all staff
  • Providing flexible work practices (with the best possible balance between the needs of the organisation, work teams and individuals) and other competitive employee benefits
  • Developing managers to provide a consistent and connected leadership experience
  • Valuing the principles of diversity, equity, inclusiveness and a harassment free work environment
  • Encouraging the wellbeing of staff to keep minds and bodies healthy
  • Providing a safe and contemporary workspace, with well utilised sustainability practices
  • Ensuring resources and support are in place to make it easier for people to do their work.


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