Water suppliers
If you have a problem with your water supplier, contact them first and explain your situation. If you can't sort out your problem, we can deal with complaints about the following water suppliers who are EWON members:
If you have a complaint about a supplier who is not a member of EWON, you will need to contact the NSW Ombudsman.
Before contacting
your water supplier, see our
tips for dealing with your supplier and your rights
and obligations.
Most water suppliers have programs to assist customers
who are in financial difficulty to manage their bills more effectively.
See help with payment difficulty
for an overview of these programs or contact your supplier
for further information.
