Miscellaneous charges
EWON does not set the
fees charged by electricity, gas and water companies. EWON
can only investigate whether your supplier has applied a
fee correctly.
The Independent
Pricing and Regulatory Tribunal (IPART) decides how
much electricity, gas and water companies can charge their
customers. As well as tariffs and service availability charges,
IPART regulates all fees charged by these suppliers.
The fees below may be different if you have signed a negotiated
retail contract with an energy supplier. Details on miscellaneous
charges will be specified in your contract. See energy
competition, or contact your electricity or gas supplier
for further information.
What is a miscellaneous charge?
Miscellaneous charges are the fees suppliers charge customers
for certain additional work, such as meter tests, disconnections
and off-peak conversions.
When will you be charged?
Before being charged for the first time, your supplier
should tell you how much the fee is and what it is for.
The supplier should also let you know when any out-of-hours
charges apply.
How much will you be charged?
The information below includes the most common miscellaneous
fees set by the Independent Pricing and Regulatory Tribunal
in 2004 (applies until June 2009). GST is payable on all
miscellaneous fees.
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Meter test (if found
to be functioning correctly)
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Disconnection
visit:
1. no disconnection (acceptable payment received)
2. disconnection at meter box
3. pole top/pillar box disconnection
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Reconnection outside
business hours
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Rectification of illegal
connection
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^Applies only until June 2007
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