Energy saving

The NSW Department of Water and Energy (DWE) is responsible for encouraging energy efficiency in homes and businesses throughout the state.

DWE have developed an Energy Smart website to provide advice to consumers on ways to reduce energy usage. The site includes a range of tips that are easy to implement around your home and business.

High bills

EWON can help you if you disagree with the amount of your electricity or gas bill. In some cases we may identify an error made by your energy company. In other cases we can provide information to help consumers understand and manage their energy usage.

Generally, we would expect you to have tried to sort out your high bill complaint with your electricity or gas supplier first. Before contacting them, have a look at some of our tips for dealing with your supplier.

If you dispute your high bill and still require help after contacting your electricity supplier, contact us or use our online complaint form.