Executive Assistant to the Ombudsman/CEO

  • Full-time permanent opportunity
  • Reputable organisation in convenient Sydney CBD location
  • Flexible hybrid working environment (in-office and working from home)
  • Additional leave benefits

About Us

EWON is an industry-based Ombudsman scheme which provides all NSW energy and some water customers with independent, free, informal dispute resolution services. We work towards achieving fair and reasonable complaint outcomes for all parties, providing leading customer service and influence energy and water public policy. EWON is not a consumer or industry advocate.

The Role

EWON is seeking a highly resilient and engaged Executive Assistant to the Ombudsman/CEO to provide high level advisory support. This is a diverse, fast-paced role which requires resilience, exemplary organisational skills, attention to detail and strong written skills.

Reporting to the Ombudsman/CEO, you will provide a range of executive level support services, including but not limited to:

  • Diary management, prepare agendas, reports, meeting documentation and minute taking
  • Draft high-quality correspondence on behalf of the Ombudsman/CEO and ensure adherence to tight timeframes
  • Prepare Board and Committee papers for review by the Ombudsman and finalise meeting papers for the Company Secretary
  • Manage and coordinate Ombudsman Member, Stakeholder, ANZOA and ANZEWON events, when at EWON, including draft Ombudsman reports and coordinating room logistics
  • Coordinate and execute Management Team and Leadership Team off site meetings
  • Organise meetings with State/Federal Ministers and other senior industry stakeholders
  • Ensure the annual corporate calendar of events are aligned with key governance and compliance requirements

Knowledge and experience

  • Relevant tertiary qualifications in business administration or equivalent experience
  • 5+ years' experience in executive support preferably supporting a CEO in a fast-paced environment
  • Highly proficient in Microsoft Office suite (Teams, Word, PowerPoint, Excel and OneNote), Adobe and the ability to quickly learn in-house applications
  • Possesses strong organisational and planning skills, with the ability to establish priorities, meet deadlines and demonstrated approach to problem solving
  • Highly developed written skills in the execution of report writing, agendas, meeting minutes and other required documentation
  • Excellent interpersonal skills with the ability to develop positive relationships with stakeholders at all levels

Why join EWON?

  • Access to a wide range of flexible working options including working from home and a flexible time-off program
  • Additional leave benefits including birthday leave and above minimum sick and carer's leave
  • Salary Continuance and Life and Total & Permanent Disablement Insurance
  • Ongoing professional development and career growth
  • An exciting wellbeing program with extensive offerings

Interested but need more information?

To find out more about working at EWON and to view the position description click here or visit our website: www.ewon.com.au

Our People & Culture Team are also available to discuss this opportunity further on 02 8218 5271.

To apply

If you are ready to take the next step in your career and become part of our dynamic team, then we'd love to hear from you.

Apply via the recruitment portal on our careers page with your resume and cover letter addressing why you would like to be part of our team and the top three Key Behavioural Capabilities (as per the linked position description) you think are important for this role and how you have displayed these capabilities in the past.

Applications close Sunday 26 May 2024.

Please note only shortlisted candidates will be contacted.

  • EWON is an EEO employer
  • Aboriginal and Torres Strait Islanders are encouraged to apply
  • Applications from agencies will not be considered at this time
  • Applicants must be legally permitted to work in Australia.