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Financial counselling

A financial counsellor can help if you are having trouble

  • making payments on your energy or water accounts, or
  • negotiating an affordable payment plan with your supplier

Financial counsellors provide a free community service and they work in community organisations that assist consumers who are experiencing financial problems.

A financial counsellor can negotiate or advocate on your behalf, and they can develop a budget which can help you manage your finances and stay on top of your bills.

A report from a financial counsellor can help show what you can afford to pay towards a energy or water debt.

To find a financial counsellor in your area visit