I've been credit listed and I don't think it's fair. What do I do?
Many people aren't aware that they've been credit listed until they seek credit (e.g. apply for a mortgage or a car loan) or contract (e.g. mobile phone). We can investigate a complaint if you are disputing the amount of the debt or that money is owed. If we find the provider has made an error, they will normally ensure that your credit rating is restored.
EWON and other Ombudsmen offices investigate disputed credit listings for unpaid energy and water accounts free of charge. We advise customers against using debt management and credit repair companies that provide a financial service "solution", often for a large fee .