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Solar energy

We can investigate a range of solar energy issues including:

Read case studies of customers we've helped with solar issues.

Some solar complaints are out of our jurisdiction and we will usually refer customers to other agencies.

Issue

Who to speak to

NSW Solar Bonus Scheme or level of tariff

NSW Department of Planning and Environment

Misleading marketing regarding the solar product or work commissioned

NSW Fair Trading

Contractor or installation problems, quality of work or compliance issues

NSW Fair Trading

Where to find an accredited installer

Clean Energy Council

Learn more about solar and battery power on the Energy Saver website.