Complaint form for customers

If the problem is not fixed or you are not satisfied with your supplier's response, you can make a complaint to EWON using the form below, or by email, phone, fax or letter.

Please allow five working days for our staff to respond to your enquiry. If your complaint relates to supply disconnection and you require more immediate assistance, please contact us on freecall 1800 246 545 during business hours.

Note: Please do not click submit multiple times, click once and wait for confirmation.
Please submit your complaint within 60 minutes from opening otherwise the page will expire.

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Do you have a dispute with a Gas, Water or Electricity supplier?


Freecall1800 246 545

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