EWON Energy & Water Ombudsman NSW. Free, fair and independent.

Latest News

• Consumer access to external dispute resolution

  20-Sep-16 |

  A new report commissioned by the Australian New Zealand Energy Water Ombudsman Network looks at the impact the changing energy market is having on consumers to access external dispute resolution services.

• EWON to attend Community Connections Hot Desk

  19-Sep-16 |

  EWON's outreach team will this week attend the Community Connections Hot Desk at Hornsby Library.

• Affordability the biggest energy issue for Broken Hill residents

  29-Jul-16 |

  The majority of complaints the Energy & Water Ombudsman NSW receives from Broken Hill residents are about affordability, including payment difficulties, disconnection and high bills.

• The Energy & Water Ombudsman NSW supports regulatory reform for Debt Management Firms

  01-Jul-16 |

  Ombudsman, Janine Young, talks about the damage Debt Management Firms companies are having on vulnerable energy and water consumers .

• Embedded networks

  03-Jun-16 |

  Embedded networks are private electricity networks that serve multiple premises through a transmission system with one ‘parent connection point’ in the National Electricity Market.