Welcome to EWON's website
The Energy & Water Ombudsman NSW (EWON) provides a free, fair and independent dispute resolution service for all electricity and gas customers in New South Wales, and some water customers.
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Latest News
EWON and Fair Trading Minister warn against dodgy energy saving devices
Consumers are advised to beware of telemarketers, door to door marketers and online sellers of so called 'energy saving' devices Read more
Released: EWON's Annual Report 2012/2013
Energy affordability and transfer issues contribute to a 45% rise in complaints to EWON in 2012/2013 Read more
MoneySmart Week
Take a few simple steps to avoid debt and make a positive difference to your money health.
New report on energy affordability in Australia
EWON partnered with ACOSS and ERAA to release a new report containing recommendations for action to address the national energy affordability challenge Read more
Chill Your Winter Power Bill
New EWON resource helps consumers to avoid bill shock Read more
Featured Articles
EWON and Fair Trading Minister warn against dodgy energy saving devices
Consumers are advised to beware of telemarketers, door to door marketers and online sellers of so called 'energy saving' devices Read more
EWONews Issue 28
View issue 28 of EWONews online, in the eMag or as a PDF.
Released: EWON's Annual Report 2012/2013
Energy affordability and transfer issues contribute to a 45% rise in complaints to EWON in 2012/2013 Read more
Rebates
Information on NSW Government energy rebates, federal Utilities Allowance for pensioners, and water rebates.
New report on energy affordability in Australia
EWON partnered with ACOSS and ERAA to release a new report containing recommendations for action to address the national energy affordability challenge Read more
Our aim is to keep essential services within reach of everyone.
Clare Petre, Energy & Water Ombudsman NSW
