Welcome to EWON's website
The Energy & Water Ombudsman NSW (EWON) provides a free, fair and independent dispute resolution service for all electricity and gas customers in New South Wales, and some water customers.
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Latest News
Chill Your Winter Power Bill
EWON resource helps consumers to avoid winter bill shock Read more
EWON issues warning on the use of gas cookers indoors
Ombudsman urges consumers to seek help to stay connected to services and avoid safety risks of oudoor cookers Read more
New debt collection and credit listing rules
Updated debt collection and credit listing rules are now in effect following changes to the Privacy Act Read more
EWON and Fair Trading Minister warn against dodgy energy saving devices
Consumers are advised to beware of telemarketers, door to door marketers and online sellers of so called 'energy saving' devices Read more
Released: EWON's Annual Report 2012/2013
Energy affordability and transfer issues contribute to a 45% rise in complaints to EWON in 2012/2013 Read more
Featured Articles
EWONews Issue 29
View issue 29 of EWONews online, in the eMag or as a PDF.
New debt collection and credit listing rules
Updated debt collection and credit listing rules are now in effect following changes to the Privacy Act Read more
EWON and Fair Trading Minister warn against dodgy energy saving devices
Consumers are advised to beware of telemarketers, door to door marketers and online sellers of so called 'energy saving' devices Read more
Released: EWON's Annual Report 2012/2013
Energy affordability and transfer issues contribute to a 45% rise in complaints to EWON in 2012/2013 Read more
Rebates
Information on NSW Government energy rebates, federal Utilities Allowance for pensioners, and water rebates.
Our aim is to keep essential services within reach of everyone.
Clare Petre, Energy & Water Ombudsman NSW
