View the report online | Download PDF [12MB] | View the media release

Welcome to the Energy & Water Ombudsman's Annual Report for 2014/2015. It has been a year of significant change at EWON. We have seen a change of Ombudsman, changing complaint trends, emerging products and services that stand to change the energy market, and changes to the energy industry structure are on the horizon. Click to read more.


Air conditioners, second fridges, holiday guests and Christmas lights…

These are just some of the reasons why power consumption can increase over the summer months. See how you can save power in your home to help chill your summer power bill.

 

Welcome to EWON's website

The Energy & Water Ombudsman NSW (EWON) provides a free, fair and independent dispute resolution service for all electricity and gas customers in New South Wales, and some water customers.

Translated factsheets

 

 

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Our aim is to keep essential services within reach of everyone.

Energy & Water Ombudsman NSW