Welcome to EWON's website

The Energy & Water Ombudsman NSW (EWON) provides a free, fair and independent dispute resolution service for all electricity and gas customers in New South Wales, and some water customers.

Translated factsheets

 

EWONews 32

 

 

 

EWON holds its bi-annual Consultative Council Meeting

This meeting brings together community organisations, small business and consumer representatives, industry members and EWON staff to discuss consumer issues and provide insights and updates that contribute to EWON’s forward planning. Thanks to all who contributed!

 

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How can we help?

MAKE A COMPLAINT

DEALING WITH SUPPLIERS

GET HELP PAYING BILLS

Freecall1800 246 545

Our aim is to keep essential services within reach of everyone.

Energy & Water Ombudsman NSW