The Energy & Water Ombudsman NSW (EWON) provides a free, fair and independent dispute resolution service for all electricity and gas customers in New South Wales, and some water customers.
Energy affordability and transfer issues contribute to a 45% rise in complaints to EWON in 2012/2013 Read more
Take a few simple steps to avoid debt and make a positive difference to your money health.
EWON partnered with ACOSS and ERAA to release a new report containing recommendations for action to address the national energy affordability challenge Read more
New EWON resource helps consumers to avoid bill shock Read more
EWON and partners host National Energy Affordability Roundtable Read more
Energy affordability and transfer issues contribute to a 45% rise in complaints to EWON in 2012/2013 Read more
Information on NSW Government energy rebates, federal Utilities Allowance for pensioners, and water rebates.
EWON partnered with ACOSS and ERAA to release a new report containing recommendations for action to address the national energy affordability challenge Read more
EWON and partners host National Energy Affordability Roundtable Read more
Energy affordability issues contribute to 43% rise in complaints to EWON in 2011-2012
Our aim is to keep essential services within reach of everyone.
Clare Petre, Energy & Water Ombudsman NSW
