EWON’s Constitution requires that an independent review be conducted at least every five years. Download copies of EWON independent reviews:
Energy and Water Ombudsman NSW Independent five-year review 2024
October 2024
Dr Gavin McBurnie and Professor Chris Gill were selected to conduct the 2024 review. It primarily looked at how well we comply with the Australian Government’s Benchmarks for Industry-based Customer Dispute Resolution.
Energy and Water Ombudsman NSW Independent five-year review 2019
October 2019
Queen Margaret University’s Consumer Dispute Resolution Centre was selected to conduct the 2019 review. It primarily looked at how well we comply with the Australian Government’s Benchmarks for Industry-based Customer Dispute Resolution.
