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The Energy & Water Ombudsman NSW is committed to ensuring that information on this website is accessible to as many people as possible. We aim to conform to W3C's Web Content Accessibility Guidelines and to comply with all Level A and Level AA checkpoints.

If you have any problems accessing information on the website, please contact us by email or call 1800 246 545.

If you are deaf or have a hearing or speech impairment you can also contact us through the National Relay Service

  • Speak and Listen number: 1300 555 727
  • TTY number: 133 677 
  • SMS Relay number: 0423 677 767