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Media and news

Find out about upcoming EWON events and news and read our latest media releases.

An important message regarding media enquiries

EWON's mandate is to provide a fair and independent dispute resolution service for consumers and utility providers. To meet this obligation, the Ombudsman is not able to comment on individual people, companies or investigations, as this may compromise the privacy of consumers who come to EWON with their complaints, and/or unfairly advantage or disadvantage commercially competitive companies.

The Ombudsman is not able to comment on government policy (which is out of EWON's jurisdiction). However, the Ombudsman welcomes public and open discussion on systemic issues affecting consumers in relation to the energy and water industries.

Public information about utility issues and consumer complaints is available through our publications, in particular our annual report, our quarterly newsletter EWON Insights and our submissions.

Media enquiries

Fran Strachan
Mobile: 0429 416 070
Email