Information in other languages
Download information on our services in 40 languages. Our factsheet include information on how we can help to resolve issues with your energy or water provider, opening/closing accounts and payment assistance. Find the available languages, download an English version [PDF 770KB] or order bulk copies.
Community workers can request a translation of the factsheet for a group. For more information phone (02) 8218 5250 or email us.
If you'd like to talk to us, call 1800 246 545. Please let us know when you call that you need an interpreter. We use the Translating and Interpreting Service (TIS).
Our website also uses Google Translate, a free language translation service, as an aid. Please note translation accuracy will vary across languages.
The following factsheets are available to download as PDF files.
- Chinese (simplified)
- Chinese (traditional)
- Kurdish (Sorani)
- Portuguese (Brazillian)