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Complaint form

Before making a complaint to EWON we recommend you contact your provider to discuss the issue. You can contact us at any time in the process if you would like independent advice.

If the problem is not fixed after you've spoken to your provider or you’re not satisfied with their response, you can make a complaint to us using the form below. Please note that you require an email address to submit this form. 

Please allow three working days for us to contact you. If you do not have supply or you do not have an email address, please contact us on Freecall 1800 246 545 during business hours.

Note: Please do not click submit multiple times, click once and wait for confirmation.

Please submit your complaint within 60 minutes from opening otherwise the page will expire.

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