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Exempt networks and sellers servicing residential customers are now required to join EWON. If you're an exempt provider, you can enquire about joining EWON today.Read more -
Bushfire support
Consumers and small businesses impacted by bushfires will require assistance with a range of issues, potentially including energy and water problems. Photo: NSW Rural Fire Service.Read more -
Ombudsman's Blog
Read up on the latest issues from Ombudsman, Janine Young.Read more
Consumers and small businesses impacted by bushfires will require assistance with a range of issues. We will prioritise enquires and complaints...
10/01/2020
EWON Insights provides a detailed analysis of complaints received in the last quarter. In the Jul-Sep 2019 quarter we received 5,606 complaints, up...
11/11/2019
Four new Directors joined the Energy & Water Ombudsman NSW’s (EWON) Board at last week's Annual General Meeting. The new Community...
11/11/2019
Yabin is the largest one day gathering and recognition of Aboriginal and Torres Strait Islander cultures in Australia, held annually on 26th of...
26/01/2020
Come along to the Hornsby Shire Council's FREE Seniors’ Week Celebration in February 2020.
20/02/2020
Energy & Water Ombudsman staff will be in Woy Woy to help you understand your energy and water bills, and assist with any billing issues.
25/02/2020
EWON have developed an approach to dealing with family violence, when it is revealed through our casework.
09/12/2019
Twenty one years ago the corporatisation of the electricity sector led to the Energy & Water Ombudsman NSW (EWON) being officially launched on 9...
30/10/2019
Yesterday EWON celebrated 21 years of providing free, fair and independent services to NSW energy and water customers. Members, staff and...
14/06/2019
Our phones and email will be offline from 2pm until 4pm today due to system maintenance. You can still lodge compla… https://t.co/NWm2uma3yU
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