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Become a Member
Exempt networks and sellers servicing residential customers are now required to join EWON. If you're an exempt provider, you can enquire about joining EWON today.Read more -
2017/2018 Annual Report
Explore our work this year through statistics and articles.Read more -
Facing disconnection?
Rules about disconnection, fees and water restriction.Read more
The Energy & Water Ombudsman NSW will be closed from 5.00 pm Friday, 21 December 2018 and will reopen for business as usual at 9.00 am on...
07/12/2018
The increased government and media focus on the energy sector has led to the largest number of regulatory reforms since the introduction of the...
23/11/2018
Complaints increased in 2017/2018 for the first time in five years, rising 12% from 2016/2017 to 26,416. Billing complaints rose 18% in 2017/2018 and...
09/10/2018
We've joined the Public Interest Advocacy Centre (PIAC) to deliver free and unique energy and water workshops tailored for tenancy workers. This...
01/01/2019
We've joined the Public Interest Advocacy Centre (PIAC) to deliver free and unique energy and water workshops tailored for community workers. This...
01/01/2019
We've joined the Public Interest Advocacy Centre (PIAC) to deliver free and unique energy and water workshops tailored for disability and aged...
01/01/2019
Over the past ten years, the cost of energy has increased well beyond Consumer Price Index and wage growth, and payment difficulties, debt and...
27/11/2018
In my blog of 12 May 2017 I shared information about the great outcomes we were seeing in Aboriginal communities as a result of our work with the...
21/08/2018
I joined senior representatives from across the energy sector at Energy Consumers Australia’s Annual Foresighting Forum in Sydney on 28 February...
12/03/2018
If a customer can't resolve a complaint with their provider’s frontline staff, we refer them to the specialist team… https://t.co/13msVJuKFA
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