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Please note our office will be closed from 5pm on Wednesday 23 December 2020, reopening Monday 11 January 2021 at 9am. You can still submit online...
14/12/2020
Today we launched the first edition of our new systemic issues report, Spotlight On. Every quarter, Spotlight On will highlight an issue that has been...
09/12/2020
The Jul-Sep 2020 issue of EWON Insights focuses on customer complaints relating to COVID-19. The case studies in this report illustrate the high level...
04/11/2020
The Hunter Disability Expo is an opportunity for accessible providers and businesses to showcase their products and services. We'll be there to...
21/05/2021
The Energy & Water Ombudsman NSW will be exhibiting at the Nepean Disability Expo in September 2021. Come along for face-to-face support with your...
17/09/2021
In partnership with SydWest Multicultural Services, our staff will be available over the phone to residents and small businesses in the Blacktown...
04/12/2021
Anti-Poverty Week starts today (11-17 October), and it's an important reminder that we need to support those in the Australian community who are...
09/10/2020
We know the winter months combined with COVID-19 are leading to increased energy bills, but there’s support available. Watch our Ombudsman,...
16/07/2020
In response to the AER's recent Statement of Expectations for energy providers, Janine Young discusses how COVID-19 could be the stimulus for making a...
14/04/2020
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Safety switches need to be checked, just like smoke alarms. If you are a tenant, ask your agent or landlord if safe… https://t.co/BHteLXEuC3
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