We consider and investigate complaints from
The 2016/2017 financial year has been another busy time for EWON. Complaints have increased each consecutive quarter in 2016/2017, despite a small...
11/10/2017
Independent consumer body, Energy Consumers Australia (ECA), has launched a new online tool to help consumers contact their retailer to see if...
31/08/2017
The St Vincent de Paul NSW Tariff Tracking Report update has found that customers on standing offers with retailers are paying up to $840 per year in...
15/08/2017
Poverty and severe hardship affect more than a million Australians. Join the Energy & Water Ombudsman NSW (EWON) to help fight poverty. You can...
17/10/2017
The Salvation Army - Moneycare Day When: Wed 18 October Time: 11 am – 1 pm Where: 3/432 West Botany Street, Rockdale Representatives from the...
18/10/2017
The Salvation Army - Moneycare Day Come and meet other local services providers in Macquarie fields and find out what support you can access. When:...
18/10/2017
In April EWON arranged a week-long outreach trip to Wilcannia, Menindee and Dareton, holding Bring Your Bills Days with a range of service providers...
12/05/2017
Some of the most challenging cases I encounter working independently with consumers and the energy and water industry, are those related to...
20/10/2016
The environment we work in today is very different to the one EWON was established to cater for on 9 June 1998. The energy market is now deregulated,...
20/10/2016
Ombudsman Janine Young & #Penrith Mayor John Thain address frontline workers, community advocates & volunteers at o… https://t.co/0pgypjbonf
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