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Become a Member
Exempt networks and sellers servicing residential customers are now required to join EWON. If you're an exempt provider, you can enquire about joining EWON today.Read more -
2017/2018 Annual Report
Explore our work this year through statistics and articles.Read more -
Facing disconnection?
Rules about disconnection, fees and water restriction.Read more
The increased government and media focus on the energy sector has led to the largest number of regulatory reforms since the introduction of the...
23/11/2018
Complaints increased in 2017/2018 for the first time in five years, rising 12% from 2016/2017 to 26,416. Billing complaints rose 18% in 2017/2018 and...
09/10/2018
Mr Tony Crawford has been appointed Chair of the Board of the Energy & Water Ombudsman NSW (EWON) from 1 October 2018. Mr Crawford has...
05/10/2018
We'll be joining the Who's in Your Neighbourhood family day in Lake Haven to help people understand their energy and water bills, and assist...
23/01/2019
On the first Friday of each month, Energy & Water Ombudsman staff will be at SydWest to help people understand their energy and water bills, and...
01/02/2019
This free community seminar delivered by the Energy & Water Ombudsman NSW and Highlands Community Centre will update you on the current energy...
15/02/2019
Over the past ten years, the cost of energy has increased well beyond Consumer Price Index and wage growth, and payment difficulties, debt and...
27/11/2018
In my blog of 12 May 2017 I shared information about the great outcomes we were seeing in Aboriginal communities as a result of our work with the...
21/08/2018
I joined senior representatives from across the energy sector at Energy Consumers Australia’s Annual Foresighting Forum in Sydney on 28 February...
12/03/2018
@Newwayofdoing Hi @Newwayofdoing, retailers must provide up to two years billing data at no charge (up to 4 times a… https://t.co/HediPOShGv
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