COVID-19 supportTheres's support available from your provider if you've been impacted by COVID-19.Read more
Bushfire supportConsumers and small businesses impacted by bushfires will require assistance with a range of issues, potentially including energy and water problems. Photo: NSW Rural Fire Service.Read more
Ombudsman's BlogRead up on the latest issues from Ombudsman, Janine Young.Read more
If you've been impacted by COVID-19 and are struggling to pay your energy bills here's all the information you need about the support available to...
In the latest issue of EWON Insights we give an overview of complaints received during the January to March 2020 quarter.
The Australian Energy Regulator (AER) today called on energy businesses to put customers first during the COVID-19 global health crisis. Their...
The Sydney Virtual Disability Expo will link people with disability with hundreds of product and service providers as well as leisure, lifestyle and...
Legal AID NSW and the Energy & Water Ombudsman NSW present this live webinar on energy & water issues. The webinar is for community workers...
Our staff will be available over the phone to help Central Coast residents understand your energy and water bills, and assist with any billing issues.
We know the winter months combined with COVID-19 are leading to increased energy bills, but there’s support available. Watch our Ombudsman,...
In response to the AER's recent Statement of Expectations for energy providers, Janine Young discusses how COVID-19 could be the stimulus for making a...
EWON have developed an approach to dealing with family violence, when it is revealed through our casework.
We've proposed changes to @the_AEMC to make energy switching easier for life support customers. The proposal is no… https://t.co/JKxO6bZ443Twitter