Coronovirus supportInformation on support available for customers impacted by the Coronavirus COVID-19.Read more
Bushfire supportConsumers and small businesses impacted by bushfires will require assistance with a range of issues, potentially including energy and water problems. Photo: NSW Rural Fire Service.Read more
Ombudsman's BlogRead up on the latest issues from Ombudsman, Janine Young.Read more
The Australian Energy Regulator (AER) today called on energy businesses to put customers first during the COVID-19 global health crisis. Their...
To help energy and water customers, we've collected some information on available support during the Coronavirus pandemic.
To ensure the safety of our staff, we are now working from home. We're committed to continuing our phone and web complaints resolution service.
Our staff will be available over the phone to help Central Coast residents understand your energy and water bills, and assist with any billing issues.
In partnership with SydWest Multicultural Services, our staff will be available each month in 2020 to help residents and small businesses in the...
We've joined the Public Interest Advocacy Centre (PIAC) to deliver free and unique energy and water workshops tailored for community workers. This...
EWON have developed an approach to dealing with family violence, when it is revealed through our casework.
Twenty one years ago the corporatisation of the electricity sector led to the Energy & Water Ombudsman NSW (EWON) being officially launched on 9...
Yesterday EWON celebrated 21 years of providing free, fair and independent services to NSW energy and water customers. Members, staff and...
Spots are still available for Friday's Energy & Water Bill Support Day in Blacktown. To ensure your safety, all app… https://t.co/Wlk9nTIrYrTwitter