We consider and investigate complaints from
The Jul-Sep 2020 issue of EWON Insights focuses on customer complaints relating to COVID-19. The case studies in this report illustrate the high level...
04/11/2020
Two industry directors were re-elected to the Energy & Water Ombudsman NSW (EWON) Board for a second term at the EWON Annual General Meeting on 29...
29/10/2020
Our 2019/2020 Annual Report was published today. The theme of this year's report is responsive and resilient in recognition of the significant...
07/10/2020
In partnership with SydWest Multicultural Services, our staff will be available over the phone to residents and small businesses in the Blacktown...
04/12/2020
Community workers in the Lake Macquarie area are invited to our free webinar on energy and water issues. Hear from the Energy & Water Ombudsman...
04/12/2020
Hear about the support available to help with energy and water bills at this free online session. The Energy & Water Ombudsman NSW are presenting...
16/12/2020
Anti-Poverty Week starts today (11-17 October), and it's an important reminder that we need to support those in the Australian community who are...
09/10/2020
We know the winter months combined with COVID-19 are leading to increased energy bills, but there’s support available. Watch our Ombudsman,...
16/07/2020
In response to the AER's recent Statement of Expectations for energy providers, Janine Young discusses how COVID-19 could be the stimulus for making a...
14/04/2020
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Last chance to register for this free webinar for community workers in the Lake Macquarie area. Hear from… https://t.co/2WHKAVaai8
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