We consider and investigate complaints from
This month EWON is celebrating Multicultural March and Harmony Day by attending several events for culturally and linguistically diverse (CALD)...
06/03/2017
Electricity retailer, Urth Energy, was suspended from the National Electricity Market on 2 February 2017. All Urth Energy customers will be...
03/02/2017
Pay only for what you use. That’s what the FACS Housing policy says, and that’s what will happen for hundreds of social housing tenants...
31/01/2017
The Energy & Water Ombudsman NSW (EWON) and Singleton Council invite community, welfare, government and non-government workers to this free event,...
04/07/2017
The Energy & Water Ombudsman NSW (EWON), Singleton Neighbourhood Centre and Singleton Council are holding a free event to help consumers with...
05/07/2017
St Vincent de Paul, Willoughby City Council and EWON have joined together to hold a free event to help consumers in the Chatswood area. Where:...
19/07/2017
In April EWON arranged a week-long outreach trip to Wilcannia, Menindee and Dareton, holding Bring Your Bills Days with a range of service providers...
12/05/2017
Some of the most challenging cases I encounter working independently with consumers and the energy and water industry, are those related to...
20/10/2016
The environment we work in today is very different to the one EWON was established to cater for on 9 June 1998. The energy market is now deregulated,...
20/10/2016
Is your heater the most suitable for the space you’re heating? See how to check in our #winterwarmers https://t.co/YePUKKNFWs
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