We consider and investigate complaints from
The St Vincent de Paul NSW Tariff Tracking Report update has found that customers on standing offers with retailers are paying up to $840 per year in...
15/08/2017
Origin Energy is warning people about a new email scam targeting customers by issuing fake bills. The hoax email is Origin-branded and contains links...
24/07/2017
Retail gas prices will be deregulated in NSW from July 1. According to the NSW Government, removing gas price regulation will create greater...
28/06/2017
Metro Assist and The Energy & Water Ombudsman NSW (EWON) have joined together to hold a special event to help consumers with their energy and...
25/08/2017
EWON will have a stall at the NSW Fair Trading Building Business Expos. Visit us for help with your energy and water bills. Wednesday 30 August 2017...
30/08/2017
On the first Friday of each month, Energy & Water Ombudsman staff will be at SydWest to help people understand their energy and water bills, and...
01/09/2017
In April EWON arranged a week-long outreach trip to Wilcannia, Menindee and Dareton, holding Bring Your Bills Days with a range of service providers...
12/05/2017
Some of the most challenging cases I encounter working independently with consumers and the energy and water industry, are those related to...
20/10/2016
The environment we work in today is very different to the one EWON was established to cater for on 9 June 1998. The energy market is now deregulated,...
20/10/2016
RT @acccgovau: There’s more to an energy plan than discounts. Find the right plan for you with #energymadeeasy https://t.co/Bw3UVcOlib http…
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