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Mob matters
Our new campaign to increase awareness of energy and water issues.Read more -
Bushfire support
Consumers and small businesses impacted by bushfires will require assistance with a range of issues, potentially including energy and water problems. Photo: NSW Rural Fire Service.Read more -
Ombudsman's Blog
Read up on the latest issues from Ombudsman, Janine Young.Read more
Consumers and small businesses impacted by bushfires will require assistance with a range of issues. We will prioritise enquires and complaints...
10/02/2020
A summary of complaints received by the Energy & Water Ombudsman NSW in the Oct to Dec 2019 quarter.
06/02/2020
Commercial comparison websites have again come under the spotlight this week, with accommodation platform Trivago found to be in breach of Australian...
21/01/2020
Join us at the Hornsby Shire Councils Seniors' Week Celebration.
20/02/2020
The Mt Druitt Service Centre is hosting a community expo. Please join us and other local service providers (including the Energy & Water Ombudsman...
24/02/2020
Energy & Water Ombudsman staff will be in Woy Woy to help you understand your energy and water bills, and assist with any billing issues.
25/02/2020
EWON have developed an approach to dealing with family violence, when it is revealed through our casework.
09/12/2019
Twenty one years ago the corporatisation of the electricity sector led to the Energy & Water Ombudsman NSW (EWON) being officially launched on 9...
30/10/2019
Yesterday EWON celebrated 21 years of providing free, fair and independent services to NSW energy and water customers. Members, staff and...
14/06/2019
Hello Hornsby! We're at the Seniors Week event at Hornsby RSL until 12pm today, to answer all of your electricity,… https://t.co/PK71xSSGDG
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