COVID-19 supportTheres's support available from your provider if you've been impacted by COVID-19.Read more
Bushfire supportConsumers and small businesses impacted by bushfires will require assistance with a range of issues, potentially including energy and water problems. Photo: NSW Rural Fire Service.Read more
Ombudsman's BlogRead up on the latest issues from Ombudsman, Janine Young.Read more
If you've been impacted by COVID-19 and are struggling to pay your energy bills here's all the information you need about the support available to...
In the latest issue of EWON Insights we give an overview of complaints received during the January to March 2020 quarter.
The Australian Energy Regulator (AER) today called on energy businesses to put customers first during the COVID-19 global health crisis. Their...
Residents in the Nowra and Shoalhaven region are invited to our virtual Bring your Bills and Community Assistance Day. We'll be joined by...
Live in the Ulladulla or Shoalhaven region and need help with your energy or water bills? Join the Energy & Water Ombudsman NSW, The Ulladulla...
Our staff will be available over the phone to help Central Coast residents understand your energy and water bills, and assist with any billing issues.
In response to the AER's recent Statement of Expectations for energy providers, Janine Young discusses how COVID-19 could be the stimulus for making a...
EWON have developed an approach to dealing with family violence, when it is revealed through our casework.
Twenty one years ago the corporatisation of the electricity sector led to the Energy & Water Ombudsman NSW (EWON) being officially launched on 9...
RT @AEMO_Media: @the_AEMC today announced the deferment of Five Minute Settlement & Global Settlement commencement dates to 1 October 2021…Twitter