News

Consumer and small business energy debt solutions

Consumer and small business energy debt solutions

01 Dec 2021

Small business owners and customers with closed...

Read more
Support for flood affected customers

Support for flood affected customers

29 Nov 2021

If you or your business has been impacted by the...

Read more
EWONews Issue 48

EWONews Issue 48

25 Nov 2021

Our final EWONews newsletter for the year reflects...

Read more
EWON Insights Jul to Sep 2021

EWON Insights Jul to Sep 2021

11 Nov 2021

In our July-September 2021 issue of EWON Insights...

Read more
Welcome to our new Board Directors

Welcome to our new Board Directors

11 Nov 2021

We warmly welcomed four new Directors to our Board...

Read more
Protection for customers in lockdown ends

Protection for customers in lockdown ends

25 Oct 2021

The Australian Energy Regulator’s (AER)...

Read more
Annual Report 2020/2021: listen, engage, act

Annual Report 2020/2021: listen, engage, act

19 Oct 2021

Welcome to our 2020/2021 Annual Report. The theme...

Read more
EWON Insights Apr-Jun2021

EWON Insights Apr-Jun2021

27 Sep 2021

In our April to June 2021 quarterly report we...

Read more
EWONews Issue 47

EWONews Issue 47

30 Jun 2021

This edition of EWONews looks at the highlights...

Read more
Inaugural Reconciliation Action Plan launched

Inaugural Reconciliation Action Plan launched

30 Jun 2021

We’re proud to launch our first...

Read more
Improving the embedded network framework

Improving the embedded network framework

11 Jun 2021

In the latest edition of Spotlight On, published...

Read more
EWON Insights Jan-Mar 2021

EWON Insights Jan-Mar 2021

13 May 2021

In our January-March 2021 quarterly report we...

Read more
Our response to a data breach

Our response to a data breach

12 May 2021

We recently experienced a data breach where two...

Read more
Our first newsletter of 2021

Our first newsletter of 2021

13 Apr 2021

In the latest issue of EWONews, our quarterly...

Read more
COVID-19 customer support

COVID-19 customer support

26 Mar 2021

If you've been impacted by COVID-19 and are...

Read more
Energy businesses called on to put customers first

Energy businesses called on to put customers first

24 Mar 2021

The Australian Energy Regulator (AER) today called...

Read more
Australian Death Notification Service

Australian Death Notification Service

01 Mar 2021

We often receive complaints from families about...

Read more
A win for life support customers

A win for life support customers

26 Feb 2021

Customers on life support equipment will soon find...

Read more
EWON Insights Oct-Dec 2020

EWON Insights Oct-Dec 2020

18 Feb 2021

In the October-December 2020 quarter we received...

Read more
EWON visits North West NSW

EWON visits North West NSW

01 Feb 2021

The Energy & Water Ombudsman NSW (EWON) is...

Read more