News
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Statement of Expectations extended for Greater Sydney
30/Jun/2021
The Australian Energy Regulator’s (AER)...
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Inaugural Reconciliation Action Plan launched
30/Jun/2021
We’re proud to launch our first...
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Call for Community Director nominations
17/Jun/2021
The Energy & Water Ombudsman NSW (EWON) is...
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Improving the embedded network framework
11/Jun/2021
In the latest edition of Spotlight On, published...
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Our response to a data breach
12/May/2021
We recently experienced a data breach where two...
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Support for flood affected customers
31/Mar/2021
If you or your business has been impacted by the...
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Energy businesses called on to put customers first
24/Mar/2021
The Australian Energy Regulator (AER) today called...
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Australian Death Notification Service
01/Mar/2021
We often receive complaints from families about...
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A win for life support customers
26/Feb/2021
Customers on life support equipment will soon find...
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EWON Insights Oct-Dec 2020
18/Feb/2021
In the October-December 2020 quarter we received...
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Inaugural Spotlight On released
09/Dec/2020
Today we launched the first edition of our new...
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EWON Insights Report: 1 Jul - 30 Sep 2020
04/Nov/2020
The Jul-Sep 2020 issue of EWON Insights focuses on...
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Industry Directors re-elected to EWON Board
29/Oct/2020
Two industry directors were re-elected to the...
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Annual Report 2019/2020: responsive and resilient
07/Oct/2020
Our 2019/2020 Annual Report was published today....
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Making energy switching easier for life support customers
14/Aug/2020
We know from our case work and outreach activities...
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EWON Insights Report: 1 April - 30 June 2020
06/Aug/2020
In the Apr-Jun 2020 quarter we received 3,729...
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