News
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$200 energy rebates for self-funded retirees
04/Jul/2019
For the first time, around 130,000 self-funded...
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Invitation for Community Director Nominations
04/Jul/2019
The Energy & Water Ombudsman NSW (EWON) is...
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Customer Hardship Policy Guideline released
01/Apr/2019
The Australian Energy Regulator (AER) released a...
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EWON Insights Report: 1 October - 31 December 2018
08/Feb/2019
Overall complaints to EWON fell by less than 1%...
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AEMC consumer regulatory reforms
23/Nov/2018
The increased government and media focus on the...
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Annual Report 2017/2018: Strengthening consumer protections
09/Oct/2018
Complaints increased in 2017/2018 for the first...
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Tony Crawford appointed Chair of EWON Board
05/Oct/2018
Mr Tony Crawford has been appointed Chair of the...
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New rule change a win for energy customers
27/Sep/2018
EWON welcomes the Australian Energy Market...
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EWON Expanded Jurisdiction Final Report
19/Jun/2018
EWON engaged KPMG to support the development of...
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Warning about threat-based impersonation scams this Scams Awareness Week
23/May/2018
If you received a call out of the blue from the...
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NSW affordability initiatives
30/Apr/2018
The NSW Government has implemented a number of...
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Exempt sellers and networks guidelines
28/Mar/2018
The Australian Energy Regulator (AER) released...
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Power of Choice reforms begin in NSW
04/Dec/2017
From 4 December 2017, all new electricity meters...
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Annual Report 2016/2017: Our holistic approach
11/Oct/2017
The 2016/2017 financial year has been another busy...
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Energy Consumers Australia launches PowerCall tool
31/Aug/2017
Independent consumer body, Energy Consumers...
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St Vincent de Paul NSW Tariff Tracking Report released
15/Aug/2017
The St Vincent de Paul NSW Tariff Tracking Report...
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Origin Energy issues warning over new email scam
24/Jul/2017
Origin Energy is warning people about a new email...
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