News - Energy & Water Ombudsman NSW

Warning about threat-based impersonation scams this Scams Awareness Week

23/May/2018

If you received a call out of the blue from the...

NSW affordability initiatives

30/Apr/2018

The NSW Government has implemented a number of...

Exempt sellers and networks guidelines

28/Mar/2018

The Australian Energy Regulator (AER) released...

Energy Bill Relief Package

25/Jan/2018

As of 1 January 2018, the NSW Government has...

Power of Choice reforms begin in NSW

04/Dec/2017

From 4 December 2017, all new electricity meters...

Annual Report 2016/2017: Our holistic approach

11/Oct/2017

The 2016/2017 financial year has been another busy...

Energy Consumers Australia launches PowerCall tool

31/Aug/2017

Independent consumer body, Energy Consumers...

St Vincent de Paul NSW Tariff Tracking Report released

15/Aug/2017

The St Vincent de Paul NSW Tariff Tracking Report...

Origin Energy issues warning over new email scam

24/Jul/2017

Origin Energy is warning people about a new email...

Gas price deregulation begins July 1

28/Jun/2017

Retail gas prices will be deregulated in NSW from...

EWON celebrates Multicultural March

06/Mar/2017

This month EWON is celebrating Multicultural March...

Urth Energy customers to face account transfer

03/Feb/2017

Electricity retailer, Urth Energy, was suspended...

Water metering win for tenants

31/Jan/2017

Pay only for what you use. That’s what the...

Changes to pension eligibility

25/Jan/2017

From 1 January 2017, the asset test for the...

Sad truth about electricity prices on the Northern Rivers

04/Nov/2016

Northern Rivers residents are paying $500 more...

Jemena to fix Darlinghurst gas problem after residents spend weeks in "dark ages"

28/Oct/2016

Bucket baths, camp stove cooking and no heating...

AGL warns of new malicious email scam

27/Oct/2016

AGL is warning people about a new malicious email...

Annual Report 2015/2016

20/Oct/2016

EWON’s 2015/2016 annual report shows energy...

Consumer access to external dispute resolution

20/Sep/2016

A new report commissioned by the Australian New...

Affordability biggest issue for Broken Hill residents

29/Jul/2016

The majority of complaints the Energy & Water...