News
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Energy businesses called on to put customers first
27/Mar/2020
The Australian Energy Regulator (AER) today called...
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Support for customers impacted by Coronavirus
25/Mar/2020
To help energy and water customers, we've...
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Coronavirus COVID-19 - a new approach to our work
23/Mar/2020
To ensure the safety of our staff, we are now...
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New rules to protect consumers from large bill penalties
27/Feb/2020
The Australian Energy Market Commission (AEMC)...
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Support for those affected by bushfires
10/Feb/2020
Consumers and small businesses impacted by...
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EWON Insights Report: Oct to Dec 2019
06/Feb/2020
A summary of complaints received by the Energy &...
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Do all energy comparison sites give you the best deal?
21/Jan/2020
Commercial comparison websites have again come...
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EWON Insights Report: 1 Jul - 30 Sep 2019
11/Nov/2019
EWON Insights provides a detailed analysis of...
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EWON welcomes new Board Directors
11/Nov/2019
Four new Directors joined the Energy & Water...
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Annual report 2018/2019: 21 years of EWON
29/Oct/2019
Today we launched our 2018/2019 annual report,...
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EWON welcomes Sylvan Review into financial counselling
03/Oct/2019
Today, we welcomed the release of ‘The...
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Stronger affordability protections now available
02/Oct/2019
Stronger protections are now available to...
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Savings for standing offer customers
16/Sep/2019
The Australian Competition and Consumer Commission...
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EWON Insights Report: 1 April - 30 June 2019
29/Jul/2019
This quarter we take a close look at complaints...
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$200 energy rebates for self-funded retirees
04/Jul/2019
For the first time, around 130,000 self-funded...
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Customer Hardship Policy Guideline released
01/Apr/2019
The Australian Energy Regulator (AER) released a...
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AEMC consumer regulatory reforms
23/Nov/2018
The increased government and media focus on the...
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Annual Report 2017/2018: Strengthening consumer protections
09/Oct/2018
Complaints increased in 2017/2018 for the first...
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