News

Annual Report 2020/2021: listen, engage, act

Annual Report 2020/2021: listen, engage, act

19 Oct 2021

Welcome to our 2020/2021 Annual Report. The theme...

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EWON Insights Apr-Jun2021

EWON Insights Apr-Jun2021

27 Sep 2021

In our April to June 2021 quarterly report we...

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Statement of Expectations extended for Greater Sydney

Statement of Expectations extended for Greater Sydney

06 Aug 2021

The Australian Energy Regulator’s (AER)...

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Inaugural Reconciliation Action Plan launched

Inaugural Reconciliation Action Plan launched

30 Jun 2021

We’re proud to launch our first...

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Improving the embedded network framework

Improving the embedded network framework

11 Jun 2021

In the latest edition of Spotlight On, published...

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EWON Insights Jan-Mar 2021

EWON Insights Jan-Mar 2021

13 May 2021

In our January-March 2021 quarterly report we...

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Our response to a data breach

Our response to a data breach

12 May 2021

We recently experienced a data breach where two...

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Our first newsletter of 2021

Our first newsletter of 2021

13 Apr 2021

In the latest issue of EWONews, our quarterly...

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Support for flood affected customers

Support for flood affected customers

31 Mar 2021

If you or your business has been impacted by the...

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COVID-19 customer support

COVID-19 customer support

26 Mar 2021

If you've been impacted by COVID-19 and are...

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Energy businesses called on to put customers first

Energy businesses called on to put customers first

24 Mar 2021

The Australian Energy Regulator (AER) today called...

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Australian Death Notification Service

Australian Death Notification Service

01 Mar 2021

We often receive complaints from families about...

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A win for life support customers

A win for life support customers

26 Feb 2021

Customers on life support equipment will soon find...

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EWON Insights Oct-Dec 2020

EWON Insights Oct-Dec 2020

18 Feb 2021

In the October-December 2020 quarter we received...

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EWON visits North West NSW

EWON visits North West NSW

01 Feb 2021

The Energy & Water Ombudsman NSW (EWON) is...

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Inaugural Spotlight On released

Inaugural Spotlight On released

09 Dec 2020

Today we launched the first edition of our new...

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EWON Insights Report: 1 Jul - 30 Sep 2020

EWON Insights Report: 1 Jul - 30 Sep 2020

04 Nov 2020

The Jul-Sep 2020 issue of EWON Insights focuses on...

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Industry Directors re-elected to EWON Board

Industry Directors re-elected to EWON Board

29 Oct 2020

Two industry directors were re-elected to the...

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Annual Report 2019/2020: responsive and resilient

Annual Report 2019/2020: responsive and resilient

07 Oct 2020

Our 2019/2020 Annual Report was published today....

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Making energy switching easier for life support customers

Making energy switching easier for life support customers

14 Aug 2020

We know from our case work and outreach activities...

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