Complaint forms
You can contact us about any NSW gas or electricity supplier. Depending where you live, we may also be able to help if you have a water complaint. You should try to sort out the problem with your supplier before contacting EWON.
If you prefer, you can phone us on freecall 1800 246 545 or visit us in person (to arrange this please contact us). EWON's services are free.
What happens to your enquiry
Once we receive your form, we will work out the best way to progress the complaint. We may refer the matter to a senior representative from the supplier and ask them to contact you directly or we may begin our own investigation straight away. We will always contact you first to discuss the best way forward. At all times, EWON will respect your privacy.
If you do not hear from us within 5 working days of submitting the form, please contact us.
Do you have a dispute with a Gas, Water or Electricity supplier?
Freecall1800 246 545
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