Miscellaneous fees

Miscellaneous charges are the fees providers charge customers for a range of services additional to the normal supply of their energy, gas or water. 

Fees for miscellaneous services provided by electricity and gas networks are regulated by the Australian Energy Regulator (AER), e.g. meter tests.

Fees for miscellaneous services relevant to electricity and gas retailers are regulated by the Independent Pricing and Regulatory Tribunal (IPART), e.g. late payment fees.

EWON does not set the fees charged by electricity, gas and water companies and we can only investigate whether your provider has applied a fee correctly.