John subdivided his property and arranged for the existing rooftop solar generation system to be rewired. His electrician disconnected the system from the existing compliant meter and connected it to a non-compliant meter. John was sent a defect notice from the distributor advising that the metering was non-compliant and needed to be rectified within 21 days. The notice also advised a $205 reinspection fee would be charged.
John contacted his retailer to arrange a new compliant meter to be installed but was not given a timeframe for when this would occur. After receiving a second defect notice John contacted us for help.
Outcome: the distributor agreed to provide an extension to the defect notice and the meter was eventually installed.
