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- Re-engage and Renew Forum Western Sydney
Re-engage and Renew Forum Western Sydney
Community workers and advocates in Western Sydney are invited to our online forum as part of Anti-Poverty Week.
As Greater Sydney deals with its second lockdown, and energy affordability becomes a pressing issue for vulnerable consumers, we warmly invite community workers and advocates in Western Sydney to attend our annual forum. We aim to re-engage with community workers after a difficult year and renew how we reach vulnerable communities in a world that has been dramatically altered by the pandemic.
The full agenda is listed below - our guest speaker is Shane Fitzsimmons, Commissioner of Resilience NSW.
When: Wednesday 6 October 2021, 9.45am-1pm
Where: Online. A link will be sent to registered participants. Register now via EventBrite.
Agenda
9.45 | Housekeeping | Helen Ford, Deputy Ombudsman, EWON |
9.50 | EWON Update: complaint trends and current issues | Janine Young, Ombudsman, EWON |
10.30 | Pandemic, floods and bushfires: building resilience and re-engaging with communities | Shane Fitzsimmons, Resilience NSW Commissioner |
11.10 | EAPA in Western Sydney: digital EAPA and future challenges | Andrew Lewis, Executive Director Energy Strategy, Department of Planning, Industry and Environment |
11.35 | Break | |
11.45 | Panel: Energy affordability, disconnection and debt collection |
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12.15 | Retailers' response: Energy affordability, debt collection post COVID-19 |
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12.30 | You can’t ask that – yes you can | Janine Young, Ombudsman, EWON |
12.45 | Final remarks and close | Janine Young, Ombudsman, EWON |
