As the energy sector evolves and more customers shift toward renewable energy, EWON is focused on ensuring we’re fit-for-purpose and accessible to as many customers as possible. However, current gaps in consumer protections mean we aren’t always able to give customers the help they need. In our latest Spotlight On report, we take a closer look at four key consumer groups and their fragmented, often challenging, pathways through external dispute resolution (EDR).

Read our latest Spotlight On