About us
Our Ombudsman and staff
Our Board and Consultative Council
Tealprint 2021 to 2025
Our Constitution and Charter
Our funding
Our history
Working with other organisations
Reconciliation Action Plan
Binding decisions
Community engagement
Careers
Dealing with family violence
Members
List of members
Types of member
EWON Funding Model
Become a member
EWONLink members portal
Media and news
Media Releases
News
Publications and submissions
Annual reports
Newsletters
Reports
Submissions
Order Publications
Information in other languages
Subscribe
Contact us
Energy & Water Ombudsman NSW
Make a complaint
What can I complain about
Complaint form
How we investigate complaints
Issues we can't investigate
Complaints about EWON
Improving our complaint handling
Customer resources
Help paying bills
High bills
Ways to save on your bills
Disconnection or restriction
Managing your account
Switching retailers
Solar Energy
Living in an embedded network
Natural disaster support
Customer stories
Factsheets
Information in other languages
More issues
Events
First Nations resources
Make a complaint
Call 1800 246 545
Complain
Freecall
Home
Publications and submissions
Submissions
2019
2019
2019 Submissions
Month/Year
AER:
Hardship Guideline issues paper
01/2019
IPART:
2019 Review of the Sydney Water Operating Licence
02/2019
AEMC:
Review of the regulatory frameworks for stand-alone power systems - Priority 1
02/2019
CEC:
Behind the Meter Distributed Energy Resources Provider Code – Consultation Draft
02/2019
AEMC:
Rule Change Request – Consultation on request for rule change – Bill contents – Start and End Reads for customers with advanced interval meter
s
02/2019
DSS:
Review of the coordination and funding of financial counselling services across Australia
03/2019
AER:
Draft Customer Hardship Policy Guideline
03/2019
ACCC:
Consumer Data Right in Energy
03/2019
AEMC:
Updating the regulatory frameworks for embedded networks
03/2019
AEMC:
Review of the regulatory frameworks for stand-alone power systems - Priority 2
03/2019
Australian Energy Regulator (AER):
Draft AER Retail Information Pricing Information Guidelines [PDF 224KB]
07/2019
Australian Energy Market Commission (AEMC):
Draft report ‘Review of the regulatory frameworks for stand-alone power systems - priority 2’ [PDF 410KB]
08/2019
Australian Energy Market Commission (AEMC):
rule change request AEMC Reference RRC0031 – Reducing customers’ switching times (retail) [PDF 265KB]
08/2019
Residential Tenancies Regulation 2019, Department of Customer Service:
Regulatory Impact Statement – Residential Tenancies Regulation 2019 July 2019 [PDF 220KB]
08/2019
Australian Energy Market Commission (AEMC):
Regulating conditional discounting - reference RRC0028 (PDF 220KB)
09/2019
Department of Planning, Industry and Environment and NSW Fair Trading:
Digital Metering: Improving Service Delivery in NSW (PDF 230KB)
09/2019
Australian Energy Market Commission (AEMC):
Introduction of metering coordinator planned interruptions - reference ERC0275 (PDF 230KB)
10/2019
Australian Energy Market Commission (AEMC):
Reducing customers' switching times - reference RRC0031 (PDF 220KB)
11/2019
Department of Customer Services:
draft Residential Tenancies Regulation 2019 (PDF 160KB)
11/2019
