Current report

Read more in our Annual Report 2025-2026

Highlights from our Annual Report include:

  • The Australian Energy Regulator has committed to exploring alternative language to ‘hardship’ after our Spotlight On the harms of disconnection report highlighted that the stigmatising nature of the word prevents customers from asking for help.
  • Irrigation corporations came into our jurisdiction from 1 July 2026. Now farmers, landholders and affected communities can access EWON’s free and independent dispute resolution.
  • Our community outreach program engaged with over 4,000 community members across 63 local government areas.
  • Our Energy Transition team reached 500 community members across NSW Renewable Energy Zones and participated in two parliamentary inquiries.

Past reports

If you'd like to access older copies, contact us.

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