Complaints received July - September 2023

In the July to September quarter, EWON received 7,026 complaints, up 58% compared to last quarter. Again, most complaints were about electricity (5,681), with 1,106 complaints gas and 224 regarding water. Billing was the biggest issue with 5,107 complaints, followed by 602 credit complaints and 310 about transfer.

Complaints by quarter

Key issues

Complaints by industry

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