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EWON Insights Jul-Sep 2020

Welcome to our July-September issue of EWON Insights. This issue focuses on customer complaints relating to COVID-19, including case studies that illustrate the stress some customers are facing and their need for EWON's assistance. As well as our water, embedded network and behind-the-meter sections, we also look at billing errors resulting from incorrectly installed or operated digital meters, customer complaints relating to owed refunds, and the often misleading marketing of rooftop solar.