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EWON Insights Jul-Sep 2022
- Table 9 Insights Jul-Sept 22
Table 9 Insights Jul-Sept 22
| All complaint issues | Complaints |
|---|---|
|
Billing > High > Disputed |
39 |
|
Customer service > poor service |
24 |
|
Billing > fees & charges > other |
7 |
|
Billing > Other |
7 |
|
Customer service > Failure to respond |
6 |
|
Billing > Error > Other |
5 |
|
Customer service > incorrect advice / information |
5 |
|
Billing > Backbill |
4 |
|
Billing > Error > cross-metering |
4 |
|
Billing > Tariff > rate |
4 |
