Help paying bills

There is a range of support available if you're having problems paying your energy and water bills. Always speak to your provider first if you're struggling. They all offer customer assistance programs and must offer you help if you're experiencing problems paying your bill. 

You may be eligible for government rebates and concessions, Energy Accounts Payment Assistance (EAPA) payments or water Payment Assistance Scheme (PAS) vouchers. The No Interest Loan Scheme (NILS) helps low income households to purchase or replace essential household items.